Privacy Policy for Stik Social

Information We Collect

Information You Provide

When you register for an account on Stik Social, purchase a service, or sign up for our newsletter, you may be asked to provide certain personal identification information. This could include but is not limited to:

• Full Name: To personalize your experience and communications from us.
• Email Address: To send you updates, newsletters, and contact you when necessary.
• Phone Number: For account verification, customer support, and, where applicable, SMS notifications.
• Billing Information: Such as credit card details and billing address for processing payments (Note: We don’t store your credit card details; these are processed by third-party payment processors).
• Social Media Handles: If you choose to link your social media accounts to our services for better personalization.

Automatically Collected Information

When you visit the Site, we may collect certain information automatically, including, but not limited to, your IP address, operating system, browser type, and information about the way you interact with the Site.

Information from Third Parties

We may receive information about you from third parties, such as social media platforms or other third-party websites.

How We Use Your Information

We may use the collected information in various ways, including but not limited to:

To provide and improve our services

To process transactions

For marketing and advertising purposes

To send periodic emails and updates

To monitor and analyze usage patterns

Disclosure of Your Information

We do not sell or share your personal information with third parties, except as described in this policy. We may share information:

With vendors and service providers who assist us in meeting business operations

As required by law or to protect rights

In connection with any merger or sale of company assets

Third-Party Websites

Stik Social may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by Stik Social, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Stik Social bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

Cookies and Web Beacons

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

Security

We implement reasonable security measures to safeguard the personal information we collect.

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

How Long We Retain Your Data For

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

Your Data Rights

General Rights

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR Rights

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. Stik Social permits residents of the European Union to use its Service. Therefore, it is the intent of Stik Social to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

Release of Your Data for Legal Purposes

 

At times it may become necessary or desirable to Stik Social, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@stiksocial.com

Address: Office 8492, 182-184 High Street North, East Ham, London, E6 2JA

This Privacy Policy is subject to change without notice and was last updated on the date mentioned above. Your continued use of the Site after any changes signifies your acceptance of our updated Privacy Policy.

Thank you for choosing Stik Social!